Get help with your application

Phone

If you have a unique reference number, have it with you when you call.

• Phone: 020 7946 0101
• Textphone: 020 7946 0102
• Monday to Friday, 8am to 6pm
• Saturday and Sunday, 10am to 4pm
• Welsh language: 020 7946 0103
• Monday to Friday, 8:30am to 5pm

Find out about call charges

Email

• name@example.com
• We aim to respond within 2 working days

Webchat

• Speak to an adviser now
• Current waiting time is 17 minutes

Address

49 to 53 Cherry Street
London
AB1 2DC

Social media

You can use Twitter to get general help. We cannot discuss specific cases or individual applications, so please do not give any personal details.

Twitter: @GOVUK